Although residential security systems sometimes
are described with terms such as “commodity” and “cookie cutter,” it’s a
different story at the high end of the market.
It’s no secret that providing product
constitutes distributors’ primary role in servicing their home control dealer
customers. However, many companies go beyond the scope of sales, offering such
services as training, assistance with systems design, special delivery programs
and incentive options.
by Julie Ritzer Ross
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